Gorgias Prototypes

Interactive UI prototypes for product features

Wizard: Conversation Starters Step NEW

Final step of the Skills onboarding wizard — merchants choose which skills to surface as conversation starters. Shows per-flow completion rates, value nudge, and a live Wilson chat preview with looping animation.

Skills Setup Wizard → Step 7/7

Skill-linked Conversation Starters

Settings page for skill-linked conversation starters. Only option is to add from Skills (no hand-written). Skill starters are renamable with link to Skill page. Flow starters show inline completion rate + recommendation to migrate to AI Agent (Shopping Assistant or Support Actions). Clickable nav to static Support Actions and Shopping Assistant pages. Fixed-size chat preview.

AI Agent → Deploy → Chat → Conversation Starters

Conversation Starters (Original)

Initial concept with three starter types: existing flows (read-only), AI-generated prompts (from top customer questions), and custom hand-written prompts. Drag-to-reorder, flow editor modal, and live chat preview.

Settings → Channels → Chat → Conversation Starters